Content filtering
Generations run through model-level safety checks before they land in your library. We block disallowed requests at the source, not after the fact.
How Jonarix earns and keeps your trust
Who we are, how we support you, how payments work, and how we keep the studio safe for original creative work.
2.5M+Users on the platform
100+Models
100M+Videos created
VerifiedSecure payment processing
How to reach us
Real people. Direct email. The Help Center when you want answers now.
Direct support
Email support
Write support@jonarix.com with your account email and a short description. We handle billing, access, and report reviews from that inbox — no community Discord required.
Email the teamAbout us
Built for people who ship
Jonarix is an AI studio for images, video, music, voice, AI influencers, coding, and pen testing — 100+ top models in one workspace so you can move from idea to finished asset without juggling tabs. We build for agencies, in-house teams, and solo creators who need finished work, not another disconnected demo.
Payments & security
How Jonarix handles support, payments, content safety, and creator rights.
Checkout runs through PayPal and M-Pesa — widely used, regulated payment rails. We do not store your full card number on Jonarix servers. Credits appear on your account after the payment confirms.
We watch for unauthorized activity, freeze abused trials, and refund genuine customers when a charge should not have gone through. If a payment looks wrong, open your account history and email support with the receipt.
Every purchase is visible in your account. You see the plan, the method, and the credit balance before you generate — no hidden metered surprise after the render.
Content safety
How Jonarix handles moderation and original work
Platform safety
Jonarix is built for original work. Prompts that impersonate real people, copy protected brands, or generate harmful content are against our terms.
Community standards
Shared surfaces — reviews, support, and public examples — are moderated so the studio stays usable for teams, agencies, and solo creators.
Report content
If something looks abusive or infringing, email support with the asset URL and context. We review reports and take down work that breaks the rules.
Your responsibility
You own the brief. Review every output before you publish. Do not use someone’s likeness, trademark, or copyrighted character without the right to do so.
Communications standards
Brand integrity, legal pages, and how we show up in public
Clear legal pages
Terms, privacy, license, and copyright live in the open. We do not hide commercial rights in a tooltip — paid plans include a commercial license for original generations.
Brand guidelines
Free-tier outputs may carry a watermark. Paid commercial work should not. You stay responsible for how you distribute the final cut.
Direct support
A real inbox, not a bot wall. Email the team, open the Help Center, or check billing history in your account when something looks off.
Protect the Jonarix name
We stop people from posing as Jonarix, cloning our marks, or running fake payment pages. Official mail comes from jonarix.com.
Creator programs
A studio you can actually ship from
Paid plans include a commercial license for original generations. Free outputs are for personal use and may include a watermark. We never use your private prompts or assets to train foundation models.
100+Models in the studio
PaidCommercial license
ClearCredits before you run
Eligibility
Anyone can start free. Commercial rights, watermark-free exports, and higher limits unlock on paid plans. Credits and model access always follow the plan on your account.
Fraud prevention
We watch for stolen cards, abused trials, and automated account farms. Suspicious charges are blocked, credits are frozen, and genuine customers get the account restored.
Compliance
Payments go through PayPal and M-Pesa. Your prompts and generations are not used to train foundation models. Transaction history stays in your account.
Community feedback
How we listen and respond
Creators across image, video, music, voice, and influencer rooms already ship from Jonarix. We read Help Center threads, support mail, and public reviews — and we change product and policy when the pattern is clear, especially around billing, safety, and rights.
If something feels off, say so. Email support@jonarix.com, open the Help Center, or check Privacy and License. Trust is a loop: we show the rules, you ship the work, we keep the studio honest.
Your workspace is open
One account. Image, video, music, voice, and a consistent AI influencer — with support that answers and payments you can see.
Frequently asked questions
It is how Jonarix explains who we are, how support and payments work, how we handle content safety, and what rights you get when you create here. No hidden policy in a tooltip — the same rules as Terms, Privacy, and License, written in plain language.
Paid plans include a commercial license for original generations. Free-tier outputs are for personal use and may include a watermark. You are still responsible for not using someone’s likeness, a trademark, or a copyrighted character without the right to do so.
Checkout runs through PayPal and M-Pesa. We do not store your full card number on Jonarix servers. Credits land on your account after the payment confirms, and every charge stays visible in account history.
No. Your private prompts and generations are not used to train foundation models. Your work stays yours.
Open the Help Center for guides, or email support@jonarix.com with your account email for billing, credits, refunds, and reports. We answer from that inbox — no Discord required.
Disallowed prompts are blocked at the model. If something harmful or infringing still appears, email support with the asset URL. We review reports and take down work that breaks Terms.